InDesign Not Working as Expected?

 There are usually a few scenarios that include InDesign not working as you expect. Whether it's a new computer, a fresh install, adding a new user... there are many reasons why things go haywire.

InDesign preferences can become corrupt - or the install didn't go according to plan. 

Usually, uninstalling and reinstalling software is the first step many people take in rectifying recurring crashes, sadly these should only be a last resort. 

1st: Most common fix

Delete InDesign preferences with shortcuts

You can delete the replaceable InDesign SaveData and InDesign Defaults files by holding down the following keys while InDesign is launching:

Windows: Shift+Ctrl+Alt
Mac OS: Shift+Control+Option+Command

You can find a detailed set of instructions for a deeper clean of your Preference files here: 

Link: Deep Clean Preference Files

2nd: Reinstalling InDesign - a better way!

As already mentioned, uninstalling and reinstalling - unfortunately for InDesign it's not going to help much. In steps the Adobe Creative Cloud Cleaner Tool 

Link: Creative Cloud Cleaner Tool


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